FAQs

Metro cities: 3-5 business days. Tier 2 cities: 5-7 business days. Remote areas: 7-14 business days. Delivery timelines start after order confirmation. You'll receive tracking details once shipped.

Yes, COD is available on orders up to ₹10,000. A small COD handling fee of ₹49 applies. Please keep the exact amount ready at delivery.

Once shipped, you'll receive a tracking number via email. You can also track your order on our Track Order page using your order number and email.

Yes! All orders above ₹999 qualify for free standard shipping across India. Orders below ₹999 have a flat shipping charge of ₹79.

You can cancel your order at any time before it's shipped. Contact us at info@ministreet.store with your order number. Once shipped, cancellation is not possible but you can initiate a return after delivery.

We accept returns within 7 days of delivery for eligible products. Items must be unused, unwashed, and in original packaging with tags. See our full Refund Policy for details.

After we receive and inspect your return, refunds are processed within 3 business days. Online payment refunds appear in 5-7 business days. COD refunds via bank transfer take 7-10 business days.

Please photograph the damage and contact us within 48 hours at info@ministreet.store. We'll arrange a free replacement or full refund including shipping charges.

Every product is carefully curated from trusted manufacturers. We do not sell counterfeit or knockoff products. All items are quality-checked before listing.

Size information is listed on each product page. If you're unsure about sizing, contact us and our team will help you pick the right size for your child.

We accept UPI, Visa, Mastercard, RuPay, net banking, and Cash on Delivery (COD). All online payments are processed through secure, PCI-DSS compliant payment gateways.

Absolutely. We do not store any credit/debit card information on our servers, in compliance with RBI Tokenisation Guidelines. All transactions are SSL encrypted.