Shipping & Delivery
Everything you need to know about getting your order delivered
1. Shipping Charges
| Order Value | Shipping Charge | COD Fee | Total Extra |
|---|---|---|---|
| Above ₹999 | FREE | ₹49 (if COD) | ₹0 - ₹49 |
| Below ₹999 | ₹79 | ₹49 (if COD) | ₹79 - ₹128 |
All charges are clearly displayed at checkout before payment. The final payable amount shown is all-inclusive with no hidden charges.
2. Delivery Timelines
| Location | Estimated Delivery |
|---|---|
| Metro Cities (Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad) | 3-5 business days |
| Tier 2 Cities | 5-7 business days |
| Tier 3 / Remote Areas | 7-10 business days |
| North-East India, J&K, Islands | 10-14 business days |
Delivery timelines begin after order confirmation and are estimates. Actual delivery may vary based on courier partner availability, weather conditions, and public holidays.
3. Pincode Serviceability
We deliver to most pin codes across India. Pincode serviceability is verified during checkout. If your pincode is not serviceable, you will be notified during the checkout process.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email and/or SMS. You can track your order at any time using our Order Tracking page.
5. Shipping Partners
We work with trusted logistics partners including Delhivery, Ecom Express, and India Post to ensure reliable delivery across India.
6. Order Processing
- Orders are processed within 1-2 business days after payment confirmation
- COD orders are processed within 1-2 business days after order placement
- Orders placed after 4 PM IST or on weekends/holidays are processed the next business day
7. Failed Delivery Attempts
Our courier partners make up to 3 delivery attempts. If all attempts fail, the package is returned to us. In such cases, we will contact you to arrange re-delivery (additional shipping charges may apply) or process a refund.
8. Damaged in Transit
If your package arrives damaged, please photograph the damage and contact us within 48 hours at info@ministreet.store. We will arrange a replacement or refund.
9. Cash on Delivery (COD)
COD is available for orders up to ₹10,000. A COD handling fee of ₹49 applies. Please keep the exact amount ready at the time of delivery.